Refund & Cancellation Policy

Last Updated: August 12, 2026

This Refund & Cancellation Policy outlines the terms under which SKYLAND CAREER SERVICES PRIVATE LIMITED (operating as "CampusEdge Overseas Education") processes refunds for services rendered.

1. Service Nature

All payments collected through our website via payment gateways (e.g., PayU) are for non-tangible, service-based offerings such as:

• Consultation and career counseling sessions
• University application processing
• Test preparation (IELTS, TOEFL, GRE) coaching
• Visa documentation and assistance

2. Cancellation Policy

• Consultation Sessions: Cancellations made at least 24 hours prior to a scheduled consultation are eligible for a full refund or free rescheduling. Cancellations made within 24 hours are non-refundable.
• Coaching Programs: Students may cancel their enrollment within the first 3 days of course commencement for a pro-rated refund. Cancellations after this period are not eligible for a refund.
• Application Processing: Once an application has been reviewed and submitted to a university, the processing fee becomes non-refundable.

3. Refund Process

If your cancellation meets the eligibility criteria above:

• You must request a refund in writing by emailing info@campusedge.co.in.
• Approved refunds will be processed within 5-7 business days.
• Refunds will be credited back to the original method of payment used during the transaction.

4. Non-Refundable Scenarios

We do not issue refunds under the following circumstances:

• University application fees (which are paid directly to the institution).
• Visa rejection by the respective embassy/consulate.
• If the student voluntarily withdraws from the process after significant consulting hours have been logged.

5. Contact Us

If you have any questions about this policy, please contact us at:
SKYLAND CAREER SERVICES PRIVATE LIMITED
Email: info@campusedge.co.in
Phone: +91 93904 86825